HondaAcuraToyota
Japanese import specialists in Charlotte. The hard-to-find problems, found.
4.9 from 318 reviewsSample
- 24-month warranty
- Free Wi-Fi
- 24-month warranty24,000 miles, parts and labor
- Factory-trained techniciansSample
- Since 2004On Japanese cars only
- Free Wi-FiIn the waiting room
This month's specials Sample offers
Show this page at the counter.
$20 off
Scheduled maintenance
The service your maker calls for, done right.
One per visit.
Free
Pre-purchase inspection
Before you buy a used Japanese car.
By appointment.
What we service Sample prices
Computer diagnosis
From $120We read the codes, then find what set them.
Brakes
From $190ABS and standard systems, pads to lines.
Oil changes
From $140The oil and filter your maker specifies, changed on time.
A/C and heating
Cold air in July, heat in January.
Suspension and front end
Shocks, bushings and alignment geometry.
Engine work
Quoted firstRepairs, rebuilds and replacement engines.
Transmissions
Quoted firstService and repair, start to finish.
Clutches
Pedal feel, slip and shudder, set right.
Honda, Acura and Toyota. Sample prices.
Sample photo
How a visit works
- Tell us the symptomsCall or bring it in, and tell us what it does and when.
- We diagnose, then call you with the priceWe find the cause, then tell you what it needs and what it costs.
- You say yesNothing gets fixed until you approve it.
- Keys backWe call you when it's ready.
A note from Ken Sample note
I worked at a dealer for eleven years before I opened this shop. I wanted to give import owners the same training without the dealer price tag.
Bring us the problem nobody else could find.
Ken HarlowKen Harlow, Owner
Questions we get Example answers
Straight answers. For anything not here, call the shop.
Which import brands do you work on?
Japanese imports, mainly Toyota, Honda, Nissan, Subaru and Mazda.
How much will the repair cost?
Diagnosis is $119. We quote the repair before we start.
Will you quote before you start?
Yes. You approve the price before any work starts.
How long will it take?
Most repairs take one to two days. We call with a time once we know the parts.
Do you use factory parts?
We use factory or equal-quality parts, and we tell you which.
Is the work under warranty?
24 months, parts and labor.
Do I need an appointment?
Appointments get the first bay. Walk-ins are welcome when we have room.
What forms of payment do you take?
Cash and cards.
When are you open?
We're open Mon–Fri 8 AM–5 PM, Sat 8 AM–noon.
Areas we serve Sample towns
- Charlotte
- Matthews
- Mint Hill
- Pineville
- Huntersville
Not on the list?
Call (555) 555-5555 to askWhat customers say
They say it was found the first time, the bill matched the quote, and nobody sold them extras.
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2 weeks ago
Two shops couldn't find a stall. They traced it to a sensor in a day. The bill matched the quote.
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a month ago
Clutch done right, and they showed me the worn parts. Honest people.
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2 months ago
I've brought my cars here for years. They know these engines.
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3 months ago
Great work. The part took a few days to arrive.
Find us
880 Harlow CourtCharlotte, NC- Mon–Fri
- 8 AM to 5 PM
- Saturday
- 8 AM to 12 PM
- Sunday
- Closed
Coffee and Wi-Fi in the customer lounge.